Case Studies


Case studies

Our work runs the gamut from start-up to Fortune 500. We are proud of the business intelligence and human experiences we’ve helped to develop for the following companies. If pride is truly one of the seven deadly sins, then we will surely burn in hell.


American Express

American Express required a communications campaign to launch its newly updated Code of Conduct to 60,000 employees worldwide. Probing interviews with executives and employees around the world led to the development of user insights, communication’s strategies, campaign messaging and designs which helped American Express achieve 100% compliance in an unprecedented time-frame.
View Amex Case Study


Novo Nordisk

What began as a simple newsletter masthead design led to an ongoing collaborative effort to help Novo Nordisk reduce the complexity of the information the company shared with its sales force. The delivery of engaging videos embedded within themed PowerPoint presentations at national sales presentations helped reset sales rep’s internal clocks during long conference days and retained their focus on critical, relevant and timely information.
View Novo Case Study



We were tasked by FLOR’s executive management team to help them better articulate their value proposition, demonstrate the endless creative possibilities of the product and integrate their two primary sales and marketing tools – their catalog and website. The result was an innovative demonstration of the product and a refined brand presence which increased product sales and customer conversion.
View FLOR Case Study


Centocor Ortho Biotech, Inc.

Centocor (a Johnson & Johnson company) developed for healthcare providers to compare various pharmaceutical companies biologic therapies. While the concept was groundbreaking, healthcare providers weren’t flocking to the website as anticipated. Centocor and k-nekt brought us in to develop and facilitate a comprehensive usability study of the website. The findings helped Centocor rethink their online strategy and refine the website to support the significantly different ways doctors and nurses search therapeutic information.
View COBI Case Study